--- title: "Linq Zero: Blocking Numbers" description: "Linq Zero blocking: block calls/texts/all, manage Blocked Numbers list, review Blocked Attempts + summary cards" --- [Skip to content](https://help.linqapp.com/linq-zero-blocking-numbers#main-content) English Show submenu for translations [![Cube-Linq-w](https://help.linqapp.com/hs-fs/hubfs/Cube-Linq-w.png?width=200&height=89&name=Cube-Linq-w.png)](https://linqapp.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to linqapp.com](https://linqapp.com/) [Go to linqapp.com](https://linqapp.com/?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.linqapp.com/?hsLang=en) 2. [Linq Blue](https://help.linqapp.com/linq-blue?hsLang=en) 3. [Linq Zero](https://help.linqapp.com/linq-blue?hsLang=en#linq-zero) January 12, 2026 # Linq Zero: Blocking Numbers ### **Blocking Numbers in Linq Zero** Linq Zero includes a built-in tool that allows users to **block unwanted phone numbers** from contacting any numbers. This is especially useful for preventing spam callers, robocalls, or repeated harassment attempts. This article explains how blocking works, what types of communication can be blocked, and how to add, edit, or remove blocked numbers. --- ### **🔒 What Happens When You Block a Number?** When you block a number in Linq Zero: - **Incoming calls** from that number are automatically rejected - (If texts apply in your setup) **Incoming messages** can be also blocked - Attempts are logged in your **Blocked Attempts** tab - The number is added to your organization’s **Blocked Numbers list** --- ### **📍 Where to Find the Blocked Numbers Page** 1. Log in to your Linq Zero admin dashboard 2. In the left navigation menu, select **Blocked Numbers**  ![Screenshot 2025-12-05 at 8.30.04 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.30.04%20AM.png?width=273&height=167&name=Screenshot%202025-12-05%20at%208.30.04%20AM.png) 3. You will see two tabs: ![Screenshot 2025-12-05 at 8.32.36 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.32.36%20AM.png?width=337&height=61&name=Screenshot%202025-12-05%20at%208.32.36%20AM.png) - **Blocked Numbers** — active blocked entries - **Blocked Attempts** — a log of all intercepted calls/messages --- ### **🛠 Managing Blocked Numbers** #### **Add a Blocked Number** 1. Go to **Blocked Numbers → Blocked Number** 2. Click **Add Blocked Number** ![Screenshot 2025-12-05 at 8.30.42 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.30.42%20AM.png?width=203&height=62&name=Screenshot%202025-12-05%20at%208.30.42%20AM.png) 3. Enter the phone number you want to block ![Screenshot 2025-12-05 at 8.30.35 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.30.35%20AM.png?width=472&height=464&name=Screenshot%202025-12-05%20at%208.30.35%20AM.png) 4. Choose a **Block Type**: - **Block All Communication** - **Calls Only** - **Texts Only** 5. (Optional) Add a reason for your records 6. Click **Add Blocked Number** The number now appears in your list of blocked entries. --- #### **Edit a Blocked Number** You can update the block type, change the reason, or modify the number. 1. Under **Blocked Numbers**, find the number 2. Click **Edit** **![Screenshot 2025-12-05 at 8.34.04 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.34.04%20AM.png?width=185&height=98&name=Screenshot%202025-12-05%20at%208.34.04%20AM.png)** 3. Make your changes ![Screenshot 2025-12-05 at 8.35.08 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.35.08%20AM.png?width=469&height=445&name=Screenshot%202025-12-05%20at%208.35.08%20AM.png) 4. **Update Blocked Number** Changes take effect instantly. --- #### **Unblock a Number** To remove a blocked number: 1. In the **Blocked Numbers** list, find the number 2. Click **Unblock** **![Screenshot 2025-12-05 at 8.34.04 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.34.04%20AM.png?width=185&height=98&name=Screenshot%202025-12-05%20at%208.34.04%20AM.png)** 3. Confirm the action The number is immediately removed and can contact your organization again. --- ### **📊 Viewing Blocked Communication Attempts** The **Blocked Attempts** tab gives you full visibility into blocked activity. ![Screenshot 2025-12-05 at 8.41.29 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.41.29%20AM.png?width=670&height=68&name=Screenshot%202025-12-05%20at%208.41.29%20AM.png) ### Each entry includes: - **Time** of the attempt - **Type** (Call or Text) - **Number** the communication came from - **Reason** (for example: user\_block) - **Message Preview** (if blocking applies to texts) You can filter by: - **All Types** - **Calls Only** - **Texts Only** **![Screenshot 2025-12-05 at 8.41.02 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.41.02%20AM.png?width=120&height=89&name=Screenshot%202025-12-05%20at%208.41.02%20AM.png)** This helps admins identify persistent offenders or confirm that blocking rules are working. ### **Blocked Numbers Summary Cards** At the top of the **Blocked Numbers** page, you’ll see four summary cards. These give you a quick snapshot of how blocking is being used on your account: - **Total Blocked** The total number of phone numbers that are currently blocked on your account (for calls, texts, or both). This reflects all historical blocking activity, not just today. ![Screenshot 2025-12-05 at 8.36.09 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.36.09%20AM.png?width=398&height=107&name=Screenshot%202025-12-05%20at%208.36.09%20AM.png) - **Blocked Calls** The total number of **incoming calls** that have been blocked because the caller’s number is on your blocked list. These calls will not ring through to your Linq Zero phone. ![Screenshot 2025-12-05 at 8.36.13 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.36.13%20AM.png?width=403&height=104&name=Screenshot%202025-12-05%20at%208.36.13%20AM.png) - **Blocked Texts** The total number of **incoming text messages** that have been blocked from numbers on your blocked list. These messages will not appear in your Messages inbox. ![Screenshot 2025-12-05 at 8.36.17 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.36.17%20AM.png?width=400&height=103&name=Screenshot%202025-12-05%20at%208.36.17%20AM.png) - **Blocked Today** The number of calls or texts that have been blocked **so far today** (based on your account’s timezone). This counter resets every day at midnight. ![Screenshot 2025-12-05 at 8.36.21 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-05%20at%208.36.21%20AM.png?width=396&height=107&name=Screenshot%202025-12-05%20at%208.36.21%20AM.png) These cards are purely informational—there’s no limit associated with them. They’re designed to help you quickly understand how often unwanted communication is being filtered out and spot any spikes in blocked activity that might need review.   ### **📝 Best Practices** - Block numbers immediately after repeated spam calls - Use **Calls Only** blocking when you want to keep SMS channels open - Use **Block All Communication** for known spam or harassment - Review the **Blocked Attempts** log monthly to ensure no legitimate callers were added by mistake ---   - [Linq Blue](https://help.linqapp.com/linq-blue?hsLang=en#main-content) - [Linq Blue Subscription](https://help.linqapp.com/linq-blue?hsLang=en#linq-blue-subscription) - [Linq Zero](https://help.linqapp.com/linq-blue?hsLang=en#linq-zero) - [Integration: GHL](https://help.linqapp.com/linq-blue?hsLang=en#integration-ghl) - [Integration: Salesforce](https://help.linqapp.com/linq-blue?hsLang=en#integration-salesforce) - [Integration: HubSpot](https://help.linqapp.com/linq-blue?hsLang=en#integration-hubspot) - [Linq One](https://help.linqapp.com/linq-one?hsLang=en#main-content) - [FAQs](https://help.linqapp.com/linq-one?hsLang=en#faqs) - [Linq App](https://help.linqapp.com/linq-one?hsLang=en#linq-app) - [Admin Dashboard](https://help.linqapp.com/linq-one?hsLang=en#admin-dashboard) - [Products](https://help.linqapp.com/linq-one?hsLang=en#products) - [Troubleshooting](https://help.linqapp.com/linq-one?hsLang=en#troubleshooting) - [API](https://help.linqapp.com/api?hsLang=en#main-content) - [Sandbox](https://help.linqapp.com/api?hsLang=en#sandbox) - [API Resources](https://help.linqapp.com/api?hsLang=en#api-resources) [![Cube-Linq-w](https://help.linqapp.com/hs-fs/hubfs/Cube-Linq-w.png?width=197&height=88&name=Cube-Linq-w.png "Cube-Linq-w")](https://linqapp.com/?hsLang=en) linqapp.com Help Center Copyright © 2025, Linq