--- title: Linq Blue Features in GoHighLevel description: "Linq Blue + GHL capabilities: native iMessage w/ SMS/RCS fallback, calling/recording, workflows (Share Contact), sync, analytics" --- [Skip to content](https://help.linqapp.com/linq-blue-features-in-gohighlevel#main-content) English Show submenu for translations [![Cube-Linq-w](https://help.linqapp.com/hs-fs/hubfs/Cube-Linq-w.png?width=200&height=89&name=Cube-Linq-w.png)](https://linqapp.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to linqapp.com](https://linqapp.com/) [Go to linqapp.com](https://linqapp.com/?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.linqapp.com/?hsLang=en) 2. [Linq Blue](https://help.linqapp.com/linq-blue?hsLang=en) 3. [Integration: GHL](https://help.linqapp.com/linq-blue?hsLang=en#integration-ghl) January 15, 2026 # Linq Blue Features in GoHighLevel #### **1. Messaging & Communication** | Feature | Description | Benefits | | --- | --- | --- | | **Native iMessage Support** | Enables two-way iMessage conversations directly within GHL’s **Conversations tab**. | Messages send/receive as true P2P iMessages instead of A2P SMS (no "Stop to Opt Out"). | | **RCS / SMS Fallback** | When iMessage isn’t available (Android or non-Apple device), messages auto-fallback to SMS or RCS. | Seamless delivery regardless of recipient’s device. | | **Message Thread Sync** | All conversations sync between Linq App and GHL in real-time. | Teams can message from either platform. | | **Voice Memo Recording** | From a “waveform” button inside GHL to send **voice notes** through iMessage. | Humanizes conversations and improves engagement. | | **Image & Video Sending** | Supports various media (JPG, PNG, MP4) that renders richly on recipient's end. | Clean inline media delivery — no URL preview links. | | **Smart Number Assignment** | Auto assigns contact to the phone number with the best response rate. | Balances load distribution amongst numbers and ensures contacts message the number they've been interacting with | --- #### **2. Inbound and Outbound Calling** | Feature | Description | Benefits | | --- | --- | --- | | **Inbound Call Routing** | Routes inbound calls made to a Linq Blue number directly into GHL. | Customers can receive calls in-platform. | | **Outbound Verified Caller ID** | Outgoing calls from GHL display your Linq Blue number. | Brand consistency and trust. | | **Call Recording** | Automatically records inbound/outbound calls. | Stored within GHL → Conversations → Call Logs. | | **Phone Forwarding** | Forwards calls to external numbers or users if unavailable. | Flexible routing (e.g., to LeadConnector or mobile). | #### **3. Automation Enhancements** | Feature | Description | Benefits | | --- | --- | --- | | **“Share Contact” Action** | Allows GHL workflows to send your verified Linq Blue **Contact Card** to a lead. | Automatically “brands” your number in the recipient’s text inbox. | | **Native “Send IMessage” Action** | Action in GHL that sends iMessages. | In addition to text, the action can send attachments either via files or URLs. | | **Workflow Triggers** | Automate actions when: contact replies. | Enable drip campaigns, appointment reminders, or follow-ups. | | **Voice Memo Actions** | Record and send short voice notes in an automated fashion. | Adds personalization to follow-up sequences. | | **Snapshots (Automation Templates)** | Deploys prebuilt workflows, triggers, and automations from Linq. | Rapid rollout of Linq actions and triggers in existing workflows. | --- #### **4. CRM Sync & Admin Controls** | Feature | Description | Benefits | | --- | --- | --- | | **Contact Sync (Two-Way)** | Contacts auto-sync between GHL and Linq. | Contacts calling or messaging Linq automatically populate across both platforms. | | **Conversation History Sync** | Transfers message and call logs into CRM records. | Centralized customer history. | | **Sub-Account Integration** | Each GHL sub-account connects to a unique Linq Blue line(s) | Supports agencies with multiple clients or brands. | | **Agency Admin Oversight** | Full integration management via **Linq App Admin** → Integrations → GHL. | Control integrations, sync settings, and snapshots centrally. | ---   #### **5. Reporting & Analytics** | Feature | Description | Benefits | | --- | --- | --- | | **Message Health Dashboard** | View message volume, throttles, and delivery metrics. | Monitors phone line health. | | **Response Rate Tracking** | Calculates engagement rate over 24 hours, 7 days, 30 days, or custom ranges. | Gives visibility into engagement and ROI |     - [Linq Blue](https://help.linqapp.com/linq-blue?hsLang=en#main-content) - [Linq Blue Subscription](https://help.linqapp.com/linq-blue?hsLang=en#linq-blue-subscription) - [Linq Zero](https://help.linqapp.com/linq-blue?hsLang=en#linq-zero) - [Integration: GHL](https://help.linqapp.com/linq-blue?hsLang=en#integration-ghl) - [Integration: Salesforce](https://help.linqapp.com/linq-blue?hsLang=en#integration-salesforce) - [Integration: HubSpot](https://help.linqapp.com/linq-blue?hsLang=en#integration-hubspot) - [Linq One](https://help.linqapp.com/linq-one?hsLang=en#main-content) - [FAQs](https://help.linqapp.com/linq-one?hsLang=en#faqs) - [Linq App](https://help.linqapp.com/linq-one?hsLang=en#linq-app) - [Admin Dashboard](https://help.linqapp.com/linq-one?hsLang=en#admin-dashboard) - [Products](https://help.linqapp.com/linq-one?hsLang=en#products) - [Troubleshooting](https://help.linqapp.com/linq-one?hsLang=en#troubleshooting) - [API](https://help.linqapp.com/api?hsLang=en#main-content) - [Sandbox](https://help.linqapp.com/api?hsLang=en#sandbox) - [API Resources](https://help.linqapp.com/api?hsLang=en#api-resources) [![Cube-Linq-w](https://help.linqapp.com/hs-fs/hubfs/Cube-Linq-w.png?width=197&height=88&name=Cube-Linq-w.png "Cube-Linq-w")](https://linqapp.com/?hsLang=en) linqapp.com Help Center Copyright © 2025, Linq