---
title: "GHL: Smart Number Assignment"
description: "GHL Smart Number Assignment: auto-routes texts/calls so Linq Blue iMessage line stays consistent and replies land right"
---

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January 15, 2026

# GHL: Smart Number Assignment

### **Smart Number Assignment in GoHighLevel (GHL)**

---

#### **Overview**

Smart Number Assignment is a GoHighLevel (GHL) feature that allows your team to automatically route and display the correct phone number when communicating with contacts through the GHL CRM.

When you’re using a **Linq Blue number** for iMessage + calling, Smart Number Assignment ensures your Linq Blue number is used correctly for **outbound caller ID**, while still matching each contact to the right routing number inside GHL.

This helps maintain:

- Consistent communication
- Accurate tracking
- Better deliverability
- A unified customer experience

---

#### **What Smart Number Assignment Does**

Smart Number Assignment automatically round robins all existing used numbers for your outbound messages and calls in GHL based on:

- Last number used to contact
- The inbox the conversation belongs to
- The number the contact used most recently
- The routing rules for your sub-account
- Your team’s dedicated number (ex: your Linq Blue number)

With this turned on:

- Your **Linq Blue number appears as Caller ID** during outbound calls when using the Linq Blue Dialer installed via Javascript.
- GHL automatically knows to use your iMessage-enabled line for text conversations

---

#### **Benefits:**

Smart Number Assignment ensures:

- The Linq Blue number is always chosen when sending iMessage-enabled messages
- Outbound caller ID always shows your Linq Blue business number
- GHL doesn’t accidentally switch to a Twilio/LeadConnector or system-generated number
- All replies return to one centralized inbox

This prevents issues like:

- Customers seeing different numbers at different times
- Messages coming from generic LeadConnector numbers
- iMessages failing due to mixed routing
- Missed replies

---

#### **⚙️How to Enable Smart Number Assignment in GHL**

Follow these steps inside your GoHighLevel account:

### **1. Log Into Your GHL Sub-Account**

Make sure you're inside the sub-account where your Linq Blue number is connected.

### **2. Navigate to:**

**Linq-General Settings-Toggle on Smart Number Assignment**

**![Screenshot 2025-12-01 at 12.32.42 PM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-01%20at%2012.32.42%20PM.png?width=670&height=292&name=Screenshot%202025-12-01%20at%2012.32.42%20PM.png)**

 

Notes:

Smart number assignment will override any existing user mappings under the Linq settings in GHL.

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