--- title: Conversation Center description: "Linq Phone hub: calls, texts, voicemails, AI summaries & transcriptions, conversation threads, snippets" --- [Skip to content](https://help.linqapp.com/en/articles/9631537-conversation-center#main-content) English Show submenu for translations [![Cube-Linq-w](https://help.linqapp.com/hs-fs/hubfs/Cube-Linq-w.png?width=200&height=89&name=Cube-Linq-w.png)](https://linqapp.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to linqapp.com](https://linqapp.com/) [Go to linqapp.com](https://linqapp.com/?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.linqapp.com/?hsLang=en) 2. [Linq One](https://help.linqapp.com/linq-one?hsLang=en) 3. [Admin Dashboard](https://help.linqapp.com/linq-one?hsLang=en#admin-dashboard) January 15, 2026 # Conversation Center ### Using Linq Phone: Calls, Texts, and Voicemail in One Place **Linq Phone** keeps all your communication organized in one hub. From the **Phone** tab, you can see every conversation thread, calls (started, received, or missed), and voicemails—without jumping between apps. --- #### Navigating the Phone Tab When you open the **Phone** tab in the Linq app, you’ll see: ### ![Screenshot 2025-12-10 at 7.55.45 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%207.55.45%20AM.png?width=74&height=92&name=Screenshot%202025-12-10%20at%207.55.45%20AM.png) - **Conversation Threads** – all active message threads with your contacts ![Screenshot 2025-12-10 at 7.56.08 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%207.56.08%20AM.png?width=294&height=80&name=Screenshot%202025-12-10%20at%207.56.08%20AM.png) - **Calls Tab** – a full list of recent calls and missed calls ![Screenshot 2025-12-10 at 7.56.17 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%207.56.17%20AM.png?width=250&height=76&name=Screenshot%202025-12-10%20at%207.56.17%20AM.png) - **Voicemail Section** – easy access to voicemail playback and transcripts ![Screenshot 2025-12-10 at 7.56.48 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%207.56.48%20AM.png?width=192&height=76&name=Screenshot%202025-12-10%20at%207.56.48%20AM.png) This gives you a complete view of your communication history in one place. --- #### Key Features ### 1. Conversation Threads - View all activity with each contact in a **single thread**. - See **texts, media, and links** together for full context. - Follow-up messages appear as **new conversation threads** when appropriate, so you can keep timelines clear. ### 2. Calls Tab - Shows your full **call history**, including:   ![Screenshot 2025-12-10 at 8.24.33 PM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%208.24.33%20PM.png?width=566&height=114&name=Screenshot%202025-12-10%20at%208.24.33%20PM.png) - Outgoing (started) calls - Incoming (received) calls - **Missed** calls - Quickly tap a call to return the call or open the related conversation. ### 3. Voicemail Section ![Screenshot 2025-12-10 at 8.25.30 PM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%208.25.30%20PM.png?width=246&height=98&name=Screenshot%202025-12-10%20at%208.25.30%20PM.png) - Access voicemails from the **Calls** tab. - Play back messages directly inside Linq Phone. - Review missed call details and follow up from the same screen. --- #### AI-Powered Tools Linq Phone includes built-in AI tools to help you stay on top of conversations: ### AI Transcriptions - **Automatically records and transcribes** supported calls. - Helps you review what was discussed without relistening to the entire call. ### AI Summaries - Generates **short summaries** of call topics and key points. - Lets you quickly recall decisions, next steps, or issues raised. - You can **download full transcriptions** if you need detailed records. #### Messaging Options You can send messages directly from Linq Phone: - **Text messages** (iMessage/SMS/RCS based on device and setup) - **Media**, such as images or attachments - **Links**, such as booking pages, documents, or resources Everything stays attached to the same conversation thread for that contact. --- #### Snippets Integration Stay fast and consistent with **Message Snippets**: ![Screenshot 2025-12-10 at 7.57.44 AM](https://help.linqapp.com/hs-fs/hubfs/Screenshot%202025-12-10%20at%207.57.44%20AM.png?width=356&height=182&name=Screenshot%202025-12-10%20at%207.57.44%20AM.png) - Insert **pre-created snippets** (for intros, follow-ups, FAQs, etc.). - Customize the content before sending to keep it personal. - Mix snippets with AI suggestions for speed + personalization. --- #### Benefits of Linq Phone - - **All communication in one place** See calls, texts, and voicemails together for each contact. - **Time-saving AI tools** Use summaries and transcriptions instead of taking manual notes. - **Better follow-up** Combine AI suggestions and Snippets to send thoughtful, timely responses. - **Clear history for every relationship** Anyone on your team can quickly understand what’s been said and what’s next. - [Linq Blue](https://help.linqapp.com/linq-blue?hsLang=en#main-content) - [Linq Blue Subscription](https://help.linqapp.com/linq-blue?hsLang=en#linq-blue-subscription) - [Linq Zero](https://help.linqapp.com/linq-blue?hsLang=en#linq-zero) - [Integration: GHL](https://help.linqapp.com/linq-blue?hsLang=en#integration-ghl) - [Integration: Salesforce](https://help.linqapp.com/linq-blue?hsLang=en#integration-salesforce) - [Integration: HubSpot](https://help.linqapp.com/linq-blue?hsLang=en#integration-hubspot) - [Linq One](https://help.linqapp.com/linq-one?hsLang=en#main-content) - [FAQs](https://help.linqapp.com/linq-one?hsLang=en#faqs) - [Linq App](https://help.linqapp.com/linq-one?hsLang=en#linq-app) - [Admin Dashboard](https://help.linqapp.com/linq-one?hsLang=en#admin-dashboard) - [Products](https://help.linqapp.com/linq-one?hsLang=en#products) - [Troubleshooting](https://help.linqapp.com/linq-one?hsLang=en#troubleshooting) - [API](https://help.linqapp.com/api?hsLang=en#main-content) - [Sandbox](https://help.linqapp.com/api?hsLang=en#sandbox) - [API Resources](https://help.linqapp.com/api?hsLang=en#api-resources) [![Cube-Linq-w](https://help.linqapp.com/hs-fs/hubfs/Cube-Linq-w.png?width=197&height=88&name=Cube-Linq-w.png "Cube-Linq-w")](https://linqapp.com/?hsLang=en) linqapp.com Help Center Copyright © 2025, Linq