NFC or Tapping is Not Working

Works with: Nearly all Android phones and iPhones 7+.

✅ Quick Checks

• Remove metal cases (non-metal is fine).

• Receiving phone must be unlocked & awake.

• Tap in the right spot:

  • iPhone: top ¼ of device.

  • Android: middle/back.

• If still not working → scan QR code on product.

📱 iPhone

• XS/XR or newer: NFC always on, banner shows at top.

• Older models (with latest iOS): Pull up NFC Reader in Control Center → then tap.

🤖 Android

• Turn on NFC: Settings → Connections / Bluetooth & device connection → NFC → On.

• Antenna location varies → move tag slowly until it reads.

🔧 If Still Not Working

1. Verify product is activated → check assignment in Linq app.

2. Test another phone → rules out device issue.

3. Clear App Clip cache (iPhone only):

   • Delete Linq app → tap again.

   • If preview still wrong → Settings → App Clips → Remove all → tap again.

   • Reinstall Linq app if needed.

💡 Tips

• Search “NFC” in Android settings if you can’t find it.

• Tap slowly/steadily vs quick taps.

• Avoid magnets or metal wallet cases when tapping.

📩 If contacting Support, include:

• Phone model + iOS/Android version

• Case type (metal? wallet?)

• Where you tapped (top, middle, back)

• What happened (banner? nothing? error?)

• If QR worked

• If it works on another phone